Customer Service Rep
Ref No.: 13-11613
Location: St. Laurent, Quebec
Position Type:Contract
Experience Level: 3 Years
Start Date / End Date: 11/04/2013 to 11/03/2014
Good Day,
We have a Job Opening with our client for Customer Service Rep located at St. Laurent QC H4R1V9. Please go through the job description and if you find it interesting then please send me an updated copy of your resume ASAP or call me at 919-887-6786 Ext. 4071
 
 
Position       Customer Service Rep
Location     St. Laurent QC H4R1V9
Duration     12 Months
 
Qualifications
 
  • High school diploma.
  • Three to five years¿ experience or equivalent.
  • Demonstrated customer service and conflict resolution with customers.
  • Computer skills, knowledge of databases.
  • Must be able to speak and write French and English.
  • Ability to work under pressure and with tight deadlines.
  • Attention to detail and work ethic required
 
Responsibilities
 
  • The responsible will be to meet the needs of customers by supporting ADT and redirecting client requests to appropriate services, and then following up to ensure satisfaction and customer loyalty.
  • They will respond to customer complaints, and contact them directly for targeting the problem and identify measures to be taken.
  • The responsable will also support the sales team by assisting in the verification of certain files and will promote good relations between customers and client.
  • The candidate must be able to work in a demanding environment.
  • Precision, accuracy and high productivity are required.
 
 
Thanks& Regards
Ravija Monga

Client Delivery Executive

Spectra force Technologies Inc.
Phone No# 919-887-6786 EXT-4071
Fax No# (
919-573-9398)
Email: rmonga@spectraforce.com
Visit us: http://www.spectraforce.com


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